Mount Sinai Morningside hiring Technology Specialist I – Epic MyChart - Solutions Architect and QA Lead - Digital and Technology Partners - Remote in United States | LinkedIn (2024)

DescriptionJob Description

Technology Specialist I – Solutions Architect and QA Lead - Digital and Technology Partners - Remote, Req#3011521The position is part of the digital experience team with a primary focus on enhancing patient experience and workforce enablement across our health system. The Lead will act as a principal technology expert for major systems and their subsystems utilizing a thorough understanding of available technology, tools and existing designs. The position will lead our Quality Assurance (QA) and Solutions Architecture (SA) strategy and team.

This position requires a strategic thinker who is adept at developing and implementing QA frameworks tailored to our unique environment, which includes multiple applications with a major emphasis on Epic and MyChart. The ideal candidate will have a strong background in digital experience within healthcare and be open to managing resources to support our objectives.

Responsibilities

• Collaborate with stakeholders within and outside of the IT organization on digital transformation efforts, and promote best practices in QA and digital experience.
• Evaluate current technology architecture and work closely with IT leadership to recommend improvements and lead the adoption of best practices in software design and integration.
• Identify and advocate for the adoption of new technologies or frameworks that can enhance our digital capabilities, conducting feasibility studies and ROI analyses to support decision-making.
• Guide the digital experience team in adopting architectural best practices, including microservices, API-led connectivity, and cloud-based solutions, to foster innovation and agility.
• Design and architect innovative digital solutions to meet the health system's strategic goals, with a focus on scalability, security, and interoperability across healthcare applications.
• Develop and maintain comprehensive documentation of our technology architecture, including system diagrams, data models, and integration workflows to support QA processes and compliance.
• Lead the selection and implementation of technology solutions that enhance the patient experience and support workforce efficiency, ensuring they align with our QA framework and compliance requirements.
• Lead the establishment of a QA framework ensuring it integrates seamlessly with our current processes and structure.
• Develop and implement Web and Mobile-based QA test strategies, using software testing and live documentation tools, both manual and automation.
• Serve as the primary liaison between the QA team and software development teams, facilitating clear communication and collaboration to align architecture strategies with QA goals.
• Oversee quality assurance of multiple applications, with a special focus on Epic (EHR), to enhance patient experience and workforce enablement.
• Mentor as part of the digital experience team, fostering a culture of continuous improvement and innovation.
• Ensure compliance with healthcare regulations and standards in all initiatives.
• Provide highlytechnical consulting and leadership in identifying and implementing technologies that assist the functional business units in meeting their strategic objectives.
• Acts as expert technical resource to staff.
• Performs related duties as assigned or requested.

Qualifications

• Bachelor degree in Computer Science or a related discipline, or an equivalent combination of education and work experience. Masters degree preferred.
• Eight years of diverse work experience in IT with a minimum of six years experience in systems analysis and application program development, or an equivalent combination of education and work experience.
• Experience working in a Healthcare environment is preferred.
• Experience in conducting technology evaluations and in-depth technical analyses to support strategic decisions.
• Proven experience in leading QA strategy and solutions architecture, preferably in a healthcare setting.
• Experience with various testing types and methodologies, front-end UI testing, smoke testing, functional testing, regression testing, A/B testing, user acceptance (UAT) testing.
• Strong understanding of Epic (specifically MyChart) and other healthcare applications preferred.
• Strong technical background with hands-on experience in multiple architecture styles and technologies (e.g., cloud platforms, APIs, databases).
• Demonstrated experience in architecting digital solutions within complex healthcare environments, with a deep understanding of health IT standards (e.g., HL7, FHIR) and regulations (e.g., HIPAA).
• Excellent leadership, communication, and project management skills.
• Ability to work collaboratively across departments and manage resources effectively.

Non-Bargaining Unit, 272 - DTP Applications Technical and Interoperability - MSH, Mount Sinai Hospital

Employer DescriptionStrength Through DiversityEducationThe Mount Sinai Health System believes that diversity, equity, and inclusion are key drivers for excellence. We share a common devotion to delivering exceptional patient care. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education, and advancement as we revolutionize medicine together. We invite you to participate actively as a part of the Mount Sinai Health System team by:

• Using a lens of equity in all aspects of patient care delivery, education, and research to promote policies and practices to allow opportunities for all to thrive and reach their potential.
• Serving as a role model confronting racist, sexist, or other inappropriate actions by speaking up, challenging exclusionary organizational practices, and standing side-by-side in support of colleagues who experience discrimination.
• Inspiring and fostering an environment of anti-racist behaviors among and between departments and co-workers.

At Mount Sinai, our leaders strive to learn, empower others, and embrace change to further advance equity and improve the well-being of staff, patients, and the organization. We expect our leaders to embrace anti-racism, create a collaborative and respectful environment, and constructively disrupt the status quo to improve the system and enhance care for our patients. We work hard to create an inclusive, welcoming and nurturing work environment where all feel they are valued, belong and are able to advance professionally.

Explore more about this opportunity and how you can help us write a new chapter in our history!

“About The Mount Sinai Health SystemMount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 43,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes approximately 7,400 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics and top 20 in Cardiology/Heart Surgery, Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 14 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

The Mount Sinai Health System is an equal opportunity employer. We comply with applicable Federal civil rights laws and does not discriminate, exclude, or treat people differently on the basis of race, color, national origin, age, religion, disability, sex, sexual orientation, gender identity, or gender expression. We are passionately committed to addressing racism and its effects on our faculty, staff, students, trainees, patients, visitors, and the communities we serve. Our goal is for Mount Sinai to become an anti-racist health care and learning institution that intentionally addresses structural racism.”

EOE Minorities/Women/Disabled/VeteransCompensationThe Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisem*nts. The salary range for the role is $109000 - $163695 Annually. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.